Our work

Digital Services and Products

We help clients deliver modern, accessible digital services and websites that enhance their customers’ journey across all touchpoints.

oxd digital services and products

Creating new and better service experiences by design.

Whether it’s modernizing a legacy application or creating a brand new, innovative digital product, we use data-driven insights to guide decision-making. The service design methods we use in our work help uncover opportunities that can often be overlooked or missed by traditional modes of research. We incorporate these insights to design, build, launch, and sustain Digital Products and Services for our clients.

Province of British Columbia, Ministry of Education
OXD branded illustration of new PEN registry system homepage prototype

Digital Services and Products, Digital Transformation and Innovation, Government Consulting

A Complicated Expert System, Redesigned to Work Faster

Kernaghan Adjusters
Woman assessing damage from a fire

Digital Services and Products, Digital Transformation and Innovation, Technology Solutions

Overhauling a Mission-Critical System on the Fly

Government of Alberta
Children playing outside

Digital Services and Products, Digital Transformation and Innovation, Government Consulting, Technology Solutions

Alberta Child Care Subsidy Modernization

FortisBC
fortisBC website redesign home page shown on iMac, iPhone, tablet

Digital Services and Products, Technology Solutions

FortisBC Website Redesign

Legal Aid BC
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Digital Services and Products, Digital Transformation and Innovation, Technology Solutions

Legal Aid BC Digital Transformation Portfolio

​Emily Carr University of Art + Design
White mobile phone showing Emily Carr homepage over a pink angled background

Digital Services and Products, Technology Solutions

​Emily Carr University of Art + Design Website Redesign

University of British Columbia
dark blue bkgd with mobile phones showing UBC logo and website

Digital Services and Products, Technology Solutions

​UBC Digital Agency of Record

​Ministry of the Attorney General of British Columbia
People reviewing the BC online divorce form on a laptop

Digital Services and Products, Digital Transformation and Innovation, Government Consulting, Technology Solutions

Online Divorce Assistant Application

TELUS
OXD staff and TELUS staff doing brainstorm

Digital Services and Products, Digital Transformation and Innovation, Management Consulting

​TELUS Home Solutions Onboarding

​Transportation Investment Corporation
TReO tolling photo of bridge over water

Digital Services and Products, Technology Solutions

​TReO Tolling Website

​Island Health
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Digital Services and Products, Digital Transformation and Innovation, Technology Solutions

​Island Health Website Redesign

​Honeywell Process Solutions
3D rendering image of Honeywell SmartLine product over blue

Digital Services and Products, Digital Transformation and Innovation, Technology Solutions

​Honeywell SmartLine Application and Validation Tool

​The Pokémon Company International
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Digital Services and Products, Technology Solutions

​Pokémon Website Localization