Make New Experiences Possible

OXD is an end-to-end design and technology consulting firm. We help complex organizations deliver new and better service experiences by putting people first.

Case study

Improving access to justice for people without lawyers

The online divorce assistant makes filing for uncontested divorce more accessible for citizens, while driving costs down. Find out how digital transformation helps governments deliver innovative, citizen-centred services.

What we do

We work with leaders across industries to address some of the twenty-first century’s most complex social and business challenges using research, strategy, design, and technology.


For more than two decades we’ve helped organizations leverage design and technology to create better service experiences.

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Thoughtful reflections and recommendations from our practitioners. We share what we know, what we’re learning, and what we’re thinking about at OXD.

Design for Innovation

Find out how we help educators, policymakers, planners, and activists address global Sustainable Development Goals through human-centred design and technology.

About Design for Innovation

News and events

OXD honours Black History Month with tribute to Hogan’s Alley

Gordon Ross explores digital transformation in government after a pandemic year

Gordon Ross presents to University of Victoria law students on designing for justice