Make New Experiences Possible
OXD is an end-to-end design and technology consulting firm. We help complex organizations deliver new and better service experiences by putting people first.
News & Events
OpenRoad is now OXD
After 23 successful years as OpenRoad Communications, we've rebranded. We’ve got a new name and new website, but we’re still focused on using research, strategy, design, and technology to make new experiences possible.
What we do
We work with leaders across industries to address some of the twenty-first century's most complex social and business challenges using research, strategy, design, and technology.
Business Insights
Our Business Insights help organizations understand their customers better, think strategically, and make informed business decisions.
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Technology Consulting
Our custom software development solutions help organizations increase revenue, decrease costs, expand market share, and transform the way they generate value in a digitally-driven business landscape.
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Website Development
Corporate websites are the nexus of an organization’s brand and self-image, an assembly of publishing and marketing technologies. OXD untangles this complexity to meet the ever-changing needs of demanding digital consumers.
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Digital Service Design
To deliver great digital services organizations need to understand their customers’ journeys over time and across touchpoints.
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Digital Transformation
In an era defined by the critical pace of change, OXD helps organizations embrace new tools and new ways of working to harness unprecedented access to information.
Learn moreClients
For more than two decades we’ve helped organizations leverage design and technology to create better service experiences.
See moreEmily Carr University
University of British Columbia
British Columbia Lottery Corporation
CBC Transmission
Kernaghan Adjusters
Electronic Arts
Pokémon
IFC
Royal BC Museum
Vancouver Public Library
City of Vancouver
Government of Alberta
Government of Canada
ICBC
Government of British Columbia
Island Health
Vancouver Coastal Health
Government of Yukon
Government of Ontario
Honeywell
TransLink
Island Health
YVR
Doctor Pepper Snapple Group
lululemon
TELUS
BC Hydro
FortisBC
Insights
Thoughtful reflections and recommendations from our practitioners. We share what we know, what we’re learning, and what we’re thinking about at OXD.
Design for Innovation
Find out how we help educators, policymakers, planners, and activists address global Sustainable Development Goals through human-centred design and technology.
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