Make New
Experiences
Possible

OXD is an end-to-end design and technology consulting firm. We help complex organizations deliver new and better service experiences by putting people first.
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Services Spotlight

What do the people who use your digital service or product really need?

We’ll help you find out. Our clients benefit from a customized discovery approach that’s based on user-centred research—unearthing the right challenges so clients can be confident that they’re building the right solutions.

Services

Government Consulting

We partner with provincial and local governments, as well as public sector organizations, to uncover digital solutions that improve access to services for citizens.

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Digital Transformation
and Innovation

In an era defined by the critical pace of change, OXD helps clients embrace new technologies and new ways of working to unlock innovation across their organization.

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Digital Services
and Products

We help clients deliver modern, accessible digital services and websites that enhance their customers’ journey across all touchpoints.

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Technology Solutions

Our custom technology solutions help organizations increase revenue, decrease costs, expand market share, and transform the way they generate value in a digitally-driven business landscape.

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Management Consulting

Our Management Consulting services help organizations understand their customers, think strategically, and make informed business decisions. We partner with our clients to not only figure out what they need to do—we also guide them through how to do it—and how to sustain it.

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Clients

For more than two decades we’ve helped organizations leverage design and technology to create better service experiences.
View our work

Insights

Thoughtful reflections and recommendations from our practitioners. We share what we know, what we’re learning, and what we’re thinking about at OXD.
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Should you compensate research participants?

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How to conduct design research with compassion

Digital Transformation In Government Hero Image with paper planes flying and one breaking away in shades of purple
Government Consulting

Digital Transformation in Government

News and events

Gordon Ross invited to speak at Ministry of Attorney General Legal Services Branch

January 26, 2023

Gordon Ross presents to University of Victoria law students on designing for justice

January 17, 2023

Celebrating Lunar New Year in Vancouver 2023

January 13, 2023