Insights

Digital Transformation In Government Hero Image with paper planes flying and one breaking away in shades of purple
Digital Transformation and Innovation, Government Consulting

Digital Transformation in Government

OXD spoke with senior managers and director-level public servants across Canada for their perspectives on Digital Transformation.

OXD illustration of red background and 3 balance beams on a fulcrum point balancing a ball
Digital Services and Products, Technology Solutions

Three common content migration mistakes, and how to avoid them

Reap the benefits of a successful content migration with these three recommendations.

OXD illustration of a computer monitor with an "X" and shapes
Digital Services and Products, Management Consulting

Your website is not your brand

OXD’s Design Director Kallie Ashenden discusses the importance of a holistic brand approach when it comes to your website.

Hero image showing the hands of a toddler using a tablet with OXD brand letters
Digital Services and Products, Technology Solutions

Toddler-first usability testing

Four observations made from watching a two-and-a-half-year-old use an iPhone.

remote user research concept illustration of zoom call with man and post-it notes
Digital Services and Products, Digital Transformation and Innovation, Government Consulting, Management Consulting

How to broaden your reach and reduce participant barriers with remote user research

UX Designer Winnie Ho shares how we worked out some of the kinks encountered with remote user research and virtual engagement.

Pie charts representing diversity in GBA+ data analysis
Digital Transformation and Innovation, Government Consulting, Management Consulting

How you can use GBA+ for inclusive analysis in projects

Director of User Experience Jacqueline Antalik discusses the benefits of Gender-Based Analysis Plus (GBA+)—a tool that helps you see how different genders and diverse people experience policies, programs, and services.

OXD Illustration representing an inclusive workplace
Management Consulting

An Agile approach to an anti-racist and inclusive workplace

How do we understand and meaningfully address our part in perpetuating systemic racism? What does it mean to create an anti-racist and inclusive workplace environment?

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Digital Transformation and Innovation, Government Consulting, Management Consulting

Digital Transformation as an endurance sport

Service Designer Kevin Ehman draws parallels between his experience with endurance sport and his work in digital transformation initiatives with government.

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Government Consulting, Management Consulting

The Indigenization of policies and services in BC: lessons from Te Ao Māori

Reflections on working in the public sector and how British Columbia can move towards the systemic Indigenization of policies and services.

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Digital Transformation and Innovation, Government Consulting, Technology Solutions

OpenShift: making Agile development a reality for government projects

How and why we used a Platform as Service (PaaS) to help the Ministry of the Attorney General build capacity and improve citizen access to justice.

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Digital Services and Products

Illustration: the overlooked design principle

How can illustration help improve the way users experience your product? Designer Josh Herlihey explores the question.

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Digital Services and Products, Technology Solutions

Four easy tests to determine if your website is accessible

OXD’s QA Manager and web accessibility expert Sophie Repussard shares four simple tests to help you evaluate your website’s accessibility.

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Digital Services and Products, Management Consulting

Pokémon GO: a great example of safe, ethical children’s entertainment.

Creative Director Wil Arndt gives Pokémon GO four out of five stars when it comes to meeting high ethical standards for kids entertainment.

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Digital Services and Products, Technology Solutions

Thinking ahead: the evolution of content management—the decoupled CMS

Learn about the benefits of decoupled content management.

Photo of two people reviewing a document on a white board
Government Consulting

Design for Policy: bringing a design thinking approach to TransLink’s Fare Review process

TransLink partners with OXD’s Service Design team to understand customer experiences during their Transit Fare Review.

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Digital Services and Products, Technology Solutions

How to plan for a smooth replatforming to Drupal 9

Replatforming your legacy CMS to Drupal 9? Software Developer Christine Pan shares some tips to help you avoid the common pitfalls.

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Government Consulting

Navigating the PIA process in the BC provincial government

Service Designer Kevin Ehman reflects on his experience working with the BC Government and offers six tips to make your privacy impact assessment process easier to navigate.

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Management Consulting

Gratitude in the workplace

Can a simple thanks lead to greater happiness and engagement at work? Jacqueline Antalik, our Director of User Experience, explores the question.

Designing Together by Dan Brown book cover, effective collaboration
Digital Services and Products

Improving collaboration and design outcomes with empathy

Senior UX Designer Dave Kachman shares his key takeaways from Designing Together, by Dan Brown, including fundamental concepts that are applicable in almost any situation (not just design) to improve collaboration and navigate successful conflict.