Digital Services and Products

Creating new and better service experiences by design.

Whether it's modernizing a legacy application or creating a brand new, innovative digital product, we use data-driven insights to guide decision-making and meet the real needs of our clients' customers.
OXD Website Service Illustrations Digital Services And Products Primary KB V00

OXD builds modern, user-centred, accessible digital products and services.

  • Accessibility auditing
  • Discovery
  • Government consulting
  • Human-centred design
  • Inclusive design
  • Modernization
  • Online applications and forms
  • Portal development
  • Product design
  • Prototyping
  • Roadmapping
  • Service blueprinting
  • Service design
  • Software development
  • Technology consulting
  • Technology solutions
  • User Experience (UX) design
  • User Interface (UI) design
  • User research
  • Web application development
  • Website design and development

Our methods uncover opportunities for product and service innovation by putting the customer first.

  • 3D modelling
  • Accessible design
  • Agile processes
  • Analysis, qualitative
  • Analysis, quantitative
  • Animation
  • Art direction
  • CMS development Drupal
  • CMS training
  • Comparative and competitive analysis
  • Content Management Systems (CMS)
  • Customer and stakeholder co-creation
  • Customer-centric design
  • Customer interviews
  • Design systems
  • Digital best practices
  • Digital strategy
  • Discovery research
  • Empathy mapping
  • Focus groups
  • Graphic design
  • Illustration
  • Information Architecture (IA)
  • Interaction design
  • Live-trials with customers
  • Microcopy writing
  • Mobile applications design and development
  • Moodboards
  • Motion graphics
  • Persona creation
  • Report creation
  • Responsive websites and design
  • Style tiles and guidelines
  • Taxonomy
  • Typographic design
  • Usability testing
  • User-centred design
  • User Experience (UX) design
  • User Interface (UI) design
  • User interviews
  • User journey mapping
  • Visual design
  • Website design and development
  • Workshops

Clients from a variety of industries rely on our knowledge and experience in creating best-in-class digital products and services.

  • Agriculture
  • Arts, entertainment, and recreation
  • Education
  • Energy and utilities
  • Finance and insurance
  • Government and public sector
  • Health
  • Information and cultural industries
  • Justice
  • Manufacturing
  • Occupational health and safety
  • Parks
  • Retail
  • Software
  • Telecommunications
  • Transportation

Related case studies

View all related case studies
By helping us ask the right questions, we get meaningful, quality work. OXD just gets it right. Honeywell is really good at hardware, but OXD improves the user experience of our entire SmartLine portfolio.”
David Jez, Engineering Manager
Honeywell
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How to broaden your reach and reduce participant barriers with remote user research
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Four easy tests to determine if your website is accessible
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Your website is not your brand
Image for Digital Products and Services main page showing Website Planning Guide cover

Planning a website project?

It doesn’t have to be complicated (unless it is).

Planning a website design project can be confusing and frustrating. That’s why we created a guide that will help you understand if your website is Simple, Complicated, or Complex.

Get your copy of our guide
Digital Products and Services supporting image with Ready Set Migrate resource cover

What about your content?

Content migration shouldn’t be an afterthought

Content migration is an often-overlooked part of the website or application redesign process. And, here’s a not-so-little secret: It can take way longer than you expect. So, we’ve put together a handy guide to make the process as smooth as possible.

Get your copy of our guide

Ready to talk specifics?

Tell us about your project using this form and Sara will get in touch to discuss further.