Government Consulting

Change doesn’t have to be risky.

OXD believes in fair and equitable access to digital services for all citizens. Using research, strategy, design, and technology, we help digital leaders in government spark the cultural and technological change they need. Working together with our clients, we alleviate risk and build consensus across their organizations to deliver new services to citizens.
OXD Illustration for Government Consulting page of two people one with a backpack and the other with binoculars in greens

Our government clients rely on us to provide a wide variety of Government Consulting services.

  • Agile coaching
  • Agile team augmentation
  • Business analysis
  • Business case development
  • Business transformation
  • Design research
  • Digital services
  • Digital services and products
  • Digital transformation and innovation
  • Discovery
  • Facilitation
  • Human-centred design
  • Management consulting
  • Modernization
  • Policy design and prototyping
  • Product design
  • Roadmapping
  • Service blueprinting
  • Service design
  • Software development
  • Strategy
  • Technology consulting
  • Technology solutions
  • User Experience (UX) design
  • User Interface (UI) design

Governments trust our strategists, designers, developers, project managers, and quality assurance engineers to help them deliver user-centred citizen services.

  • Agile processes
  • Analysis, quantitative
  • Art direction
  • Citizen engagement
  • CMS training
  • Coaching and training
  • Comparative and competitive analysis
  • Content Management Systems (CMS)
  • Customer and stakeholder co-creation
  • Design principles
  • Design systems
  • Digital strategy
  • Discovery research
  • Editorial guidelines
  • Frame innovation
  • Graphic design
  • Identity systems
  • Illustration
  • Interviews
  • Interview recruitment
  • Microcopy writing
  • Mobile applications design and development
  • Observational research
  • Presentations and storytelling
  • Report creation
  • Research
  • Roadmapping
  • Service blueprinting
  • Usability testing
  • User Experience (UX) design
  • User Interface (UI) design
  • User journey mapping
  • Website design and development
  • Workshop facilitation

Our ability to align internal teams, coach the next generation of digital leaders, and uncover evidence of better ways to deliver citizen services has far-reaching implications within a wide variety of government contexts.

  • Agriculture
  • Education
  • Energy and utilities
  • Government and public sector
  • Health
  • Justice
  • Occupational health and safety
  • Parks
  • Transportation

Qualified vendors and master supply agreements:

OXD is qualified to provide services for, and has master service agreements with, several provincial, territorial, and public agencies, including:


BC Ministry of Attorney General (Business transformation, design, development)

BC Ministry of Citizens Services, Government Digital Experience (Agile service delivery, human centred design)

BC Ministry of Health (Facilitation and innovation)

Canadian Digital Services, Treasury Board of Canada Secretariat (Digital Government Implementation)

Government of Ontario (Experience design and related digital services)

Government of Yukon (Digital service development and support, and digital service design and prototyping)

Government of Alberta, Digital Innovation Office (Standing offer for strategic and digital resources)

TransLink (Service design)

BC Hydro (Customer experience, service design, digital delivery)

WorkSafeBC (User experience design)

Provincial Health Services Authority (IT professional services)

Province of Prince Edward Island (IT professional services)

INSIGHT
Design for Policy: bringing a design thinking approach to TransLink’s Fare Review process
INSIGHT
The Indigenization of policies and services: lessons from Te Ao Māori
INSIGHT
How you can use GBA+ for inclusive analysis in projects

Ready to talk specifics?

Tell us about your project using this form and our Sales Director will get in touch to discuss further.