Insights
Digital Transformation and Innovation, Government Consulting, Human-Centred Design, Technology Solutions
Software for the generative age: Building around non-deterministic systems
Steve Ly, our Director of Software Development, interviews Diego Ramirez, one of our Software Developers, to discuss the practical realities of building around non-deterministic systems.
Digital Transformation and Innovation, Government Consulting, Human-Centred Design, Service Design, Technology Solutions
Software for the generative age: Designing for non-determinism
How do you design great user experiences when AI gives different answers every time? Steve Ly, our Director of Software Development, interviews Jacqueline Antalik, our Director of UX and Service Design, about shifting from predictable design to systems that embrace uncertainty.
Digital Transformation and Innovation, Government Consulting, Human-Centred Design, Technology Solutions
Why AI alone won’t modernize your legacy system
If large language models (LLMs) can write code, can they read an old codebase and convert it into a modern application with minimal human effort? Our Director of Software Development Steve Ly discusses six reasons why the “auto‑modernize” tool doesn’t exist.
Digital Services and Products, Digital Transformation and Innovation, Human-Centred Design
Beyond components: How design principles transform design systems
Our Creative Director Wil Arndt explores how design principles serve as navigational tools that transform design systems from collections of components into strategic assets that drive successful digital transformation.
Digital Transformation and Innovation, Government Consulting, Human-Centred Design, Management Consulting, Service Design
How you can use GBA+ for inclusive analysis in projects
Director of User Experience Jacqueline Antalik discusses the benefits of Gender-Based Analysis Plus (GBA+)—a tool that helps you see how different genders and diverse people experience policies, programs, and services.
Digital Services and Products, Human-Centred Design, Technology Solutions
QA testing is worth the cost now to reduce risks later. Here are five reasons why.
Some companies try to streamline by leaving QA off, but at OXD we recognize that this approach is risky, and in the long view, costly. Our QA Manager explains why including QA testing in your digital project is worth the cost.
Digital Services and Products, Digital Transformation and Innovation, Government Consulting, Human-Centred Design, Management Consulting, Service Design
How to broaden your reach and reduce participant barriers with remote user research
UX Designer Winnie Ho shares how we worked out some of the kinks encountered with remote user research and virtual engagement.
Digital Transformation and Innovation, Government Consulting, Human-Centred Design, Management Consulting
Digital Transformation as an endurance sport
An OXD Service Designer draws parallels between their experience with endurance sport and their work in digital transformation initiatives with government.
Digital Services and Products, Human-Centred Design
Improving collaboration and design outcomes with empathy
Senior UX Designer Dave Kachman shares his key takeaways from Designing Together, by Dan Brown, including fundamental concepts that are applicable in almost any situation (not just design) to improve collaboration and navigate successful conflict.