News and events


Service design methods sampler: The Future, Backwards

A great alternative to traditional strategic planning exercises.


Honeywell named as finalist for SIIA CODiE Awards

Honeywell Smartline is up for another technology award.


UBC’s new Strategic Plan comes to life online

OpenRoad partners with the University of British Columbia to create a beautiful and responsive site for their new Strategic Plan.


Who are service designers?

Reflections from Gordon Ross on the #SDinGov 2018 conference in Edinburgh on who service designers might be and what that means for an evolving design genre.


We’ve been recognized as one of Canada’s Top Workplaces

We’re so thrilled to be nominated for the 2018 Employee Recommended Workplace Award. Nice! Find out the real reason we’re so excited about this…

Events, News

Talking visual design and brand in Copenhagen

OpenRoad Creative Director Wil Arndt shares his knowledge of branding and visual design to a passionate group of communicators and digital workplace experts at the IntraTeam 2018 conference in Copenhagen, Denmark.

Events, News

Converging on service design

Our Service Design team heads to Toronto to facilitate a hands-on methods workshop. Check out the conference highlights.

Events, News

Service Designers: expand your palette

Curious about some of the design methods we use in our client workshops? We’ll be sharing our knowledge at Converge 2017.

OpenRoad is now OXD.

After 23 successful years as OpenRoad Communications, we’ve made some changes. We’ve got a new name and new website, but we’re still the same people you know, focused on using research, strategy, design, and technology to make new experiences possible.

Learn more about the rebrand

Continue to the new website

Because of some of the advanced techonologies we're using, the site currently isn't ready to use in Internet Explorer.

We're working on improving that experience,but in the meantime if you're able to use Chrome, Safari, Firefox or Microsoft Edge, we encourage you to do so.