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R01 OXD Insights Thumb Digital Transformation In Government KB V00

Digital Transformation in Government

OXD spoke with senior managers and director-level public servants across Canada for their perspectives on Digital Transformation.

R01 OXD Insights Thumb How To Broaden Your Reach KB V00

How to broaden your reach and reduce participant barriers with remote user research

UX Designer Winnie Ho shares how we worked out some of the kinks encountered with remote user research and virtual engagement.

R02 OXD Insights Thumb GBAplus KB V00

How you can use GBA+ for inclusive analysis in projects

Director of User Experience Jacqueline Antalik discusses the benefits of Gender-Based Analysis Plus (GBA+)—a tool that helps you see how different genders and diverse people experience policies, programs, and services.

R01 OXD Insights Thumb Digital Transformation KB V00

Digital Transformation as an endurance sport

An OXD Service Designer draws parallels between their experience with endurance sport and their work in digital transformation initiatives with government.

R01 OXD Insights Thumb Indigenization KB V00

The Indigenization of policies and services in BC: lessons from Te Ao Māori

Reflections on working in the public sector and how British Columbia can move towards the systemic Indigenization of policies and services.

R01 OXD Insights Thumb OpenShift KB V00

OpenShift: making Agile development a reality for government projects

How and why we used a Platform as Service (PaaS) to help the Ministry of the Attorney General build capacity and improve citizen access to justice.

R01 OXD Insights Thumb Design For Policy Translink KB V00

Design for Policy: bringing a design thinking approach to TransLink’s Fare Review process

TransLink partners with OXD's Service Design team to understand customer experiences during their Transit Fare Review.

R01 OXD Insights Thumb Redo PIA Blog Post KB V00

Navigating the PIA process in the BC provincial government

An OXD Service Designer reflects on their experience working with the BC Government and offers six tips to make your privacy impact assessment process easier to navigate.