Our work

Management Consulting

Our Management Consulting services help organizations understand their customers, think strategically, and make informed business decisions. We partner with you to not only figure out what you need to do—we also guide you through how to do it—and how to sustain it.

Man in full suit sitting on a wood bench for Management Consulting

Research to help organizations actually design the right things.

We partner with our clients to use the same proven design research, service design, and ethnographic research principles we apply in our digital projects to help them evaluate new opportunities. They benefit from a rich understanding of their audience, and can validate the viability of proposed approaches. Our Management Consulting services help innovate and sustain organizational design, sharpen strategic thinking, minimize uncertainty, and allow clients to manage complexity.

OpenRoad Communications
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Digital Transformation and Innovation, Management Consulting

OXD Brand Strategy and Identity

​Emily Carr University of Art + Design
Photo of Emily Carr student painting a canvas

Digital Transformation and Innovation, Management Consulting

​Emily Carr University of Art + Design Digital Audit

TELUS
OXD staff and TELUS staff doing brainstorm

Digital Services and Products, Digital Transformation and Innovation, Management Consulting

​TELUS Home Solutions Onboarding

BC Family Justice Innovation Lab
Photo of youth doing BC Innovation Youth Voices brainstorm

Digital Transformation and Innovation, Government Consulting, Management Consulting

Youth Voices

TransLink
TransLink team reviewing customer journey map

Digital Transformation and Innovation, Management Consulting

TransLink Customer Experience Research