Insights
With great decisions comes great responsibility: The work of the Decider
Whether working in government or leading a Fortune 500 company, a clear process for decision-making is crucial. Wil Arndt, OXD's Creative Director, explores why decision-making in organizations is so hard and how clarity and structure can help teams make better, faster decisions.
How you can use GBA+ for inclusive analysis in projects
Director of User Experience Jacqueline Antalik discusses the benefits of Gender-Based Analysis Plus (GBA+)—a tool that helps you see how different genders and diverse people experience policies, programs, and services.
Your website is not your brand
OXD’s Design Director Kallie Ashenden discusses the importance of a holistic brand approach when it comes to your website.
How to broaden your reach and reduce participant barriers with remote user research
UX Designer Winnie Ho shares how we worked out some of the kinks encountered with remote user research and virtual engagement.
An Agile approach to an anti-racist and inclusive workplace
How do we understand and meaningfully address our part in perpetuating systemic racism? What does it mean to create an anti-racist and inclusive workplace environment?
Digital Transformation as an endurance sport
An OXD Service Designer draws parallels between their experience with endurance sport and their work in digital transformation initiatives with government.
The Indigenization of policies and services in BC: lessons from Te Ao Māori
Reflections on working in the public sector and how British Columbia can move towards the systemic Indigenization of policies and services.
Pokémon GO: a great example of safe, ethical children’s entertainment.
Creative Director Wil Arndt gives Pokémon GO four out of five stars when it comes to meeting high ethical standards for kids entertainment.
Gratitude in the workplace
Can a simple thanks lead to greater happiness and engagement at work? Jacqueline Antalik, our Director of User Experience, explores the question.