The Alberta Government’s Digital Innovation Office (DIO) recently worked with OXD to launch the Online Child Care Subsidy Application. This application is used by Albertan families seeking financial assistance for child care.
This Online Childcare Subsidy Application was the DIO’s exemplar project and the Province’s first beta. Together we worked to create a digital experience that would save parents time and make processing easier for staff. To improve upon the previous version, we gathered insight from real users and consulted them from the earliest phase of the project. We also prototyped with modern, open source technologies.
Having completed this first project, our teams are now working with Alberta’s Digital Innovation Office on the Child Care Staff Certification, which is used child care staff gain the certification required to work at licensed child care programs in the province.
The Digital Innovation Office exists to drive digital transformation and design more efficient products and services for Albertans accessing and administering government services.